If your printer is giving you the message “Non HP Printer Cartridge Error” or “The cartridge on this printer is not an HP Printer Cartridge” when you try to print, then there’s a solution available.
Your replacement cartridge may be damaged and needs to be replaced. If possible, switch out the current non-HP cartridge with a fresh one and try printing again. Try a different print cartridge:
If you continue to receive the error message when printing with a fresh HP print cartridge, then the problem is most likely not with the cartridge. The issue is most likely related to your computer and how the ink level of your replacement HP printer cartridge is being reported.
Do not disassemble or open:
Do not disassemble or open an HP printer cartridge. If you have opened an HP print cartridge, do not use it. Do not touch any electrical contacts or circuitry; this may cause a static discharge which can damage the ink and/or printer components.
Perform the following troubleshooting steps:
This article discusses the procedure to solve printer cartridge error that is prompted when installing a new HP print cartridge.
Step 1: Press and hold down the HP Printer Cartridge Guard tab on the cartridge until it snaps back into place.
Step 2: If you still experience an issue, repeat step 1 of this section in reverse.
Step 3: Replace said non-HP (new) print cartridge If this does not solve your problem, contact HP MFP support or HP support for assistance.

How to Reset HP Printer Ink System Failure.
A printer is an indispensable device that provides you with quick and easy access to a variety of printed materials, such as documents, photos, bills, and more. However, a good printer can cost a lot of money-that’s why it’s important to make sure that yours works properly in order to avoid any problems. we will take you through should fix the problem when your HP Printer ink system failure occurs.
Diagnosing the Ink System Failure on an HP Printer If your HP printer has always worked for you until today because it was brand new out of the box then there is a good chance it just needs time. Before you begin the troubleshooting process, it’s a good idea to check and see if anything is obviously wrong with your HP printer. If you notice that it is overheating, or it continuously makes noise, then this could be a sign that there is an issue with the system. You should not try to use the printer until you are certain that these problems have been fixed. Otherwise, you may damage your printer’s circuitry board which will make matters worse. Check the Ink Levels in Your Printer The issue may also be that your HP ink levels are low or empty altogether. This is especially true if your printer hasn’t been used for some time or if it normally prints less than 100 pages each month.
Make Sure You Have Enough Ink for Your HP Printer Another thing you want to check is the amount of ink left in your HP printer’s ink cartridge. If your printer won’t let you print, then it will probably tell you that the ink cartridge isn’t completely full. This can be caused by a number of different issues, including low ink levels or damaged drainage roller. Make sure your printer is all set up and ready to print when it tells you that the ink is low. If these options are exhausted then you should contact the customer service department of your provider to see if they have any more cartridges available for free or sold at a discounted rate.
How to Bypass HP Printer Ink Error.
The following steps will bypass the HP printer error:
- Remove any extra paper from inside the printer and then press “continue printing”
- Open Control Panel (Windows Key + Pause/Break) or Printer settings-Printers & faxes in Windows 10, and locate the HP printer that is giving an error message.
- Under Printer Details, click on right side of left pane to expand “Printing Preferences” and then uncheck under duplex print setting – Automatic duplex, then change it to “No Duplex”. Save changes. Any additional steps required will be listed under Additional settings such as Paper size or Orientation settings.
- Click on “Print” and allow it to print the document and complete
- Close the Control Panel, restart your PC and reconnect the Printer.



How to Override HP Printer Cartridge Problem.
Can’t afford to buy a new printer every time you run out of ink? Here’s how to override the problem with your current printer. It might work or it might not, but it’s worth a try.
1: Plug your printer in and make sure the power is on.
2: Remove the cartridge from the machine and then close up any doors or covers on top of it so that no light can get in.
3: Turn off the printer by pressing and holding in one of its buttons for at least 10 seconds or until you see a prompt telling you to open up some compartmental doors on top of it (there will be one somewhere).
4: Open up the compartment door you find and you’ll see the ink, ribbon and paper roll.
5: Take out the cartridge and put it into your old printer.
6: Put the original print head back in place.
7: Put your new cartridge back in the new machine.
8: Hold down both buttons on your old machine for 10 seconds or until given another prompt to open up some compartmental doors, this time on its base.
9: Open up those doors and you’ll see a handful of plastic pegs that stick out of the top of your old machine.
10: Stick both of those pegs into your new machine and then hold down the button until it starts working.
In order to override a hp printer cartridge problem, you don’t have to get all these steps right on the first try. I’ve had 2 or 3 cartridges where I just couldn’t get them to work in my old printer, but every time I swapped them out, they would work right away in my new printer. You may notice that sometimes the colors will look different when you first plug your cartridge into your old machine, but that’s normal – printer heads are not color-accurate and your colors will get better with use.
As for where you get a new printer cartridge, try eBay or Craigslist – I’ve seen ink cartridges go for as low as $10 on eBay. If you don’t want to or can’t pick it up yourself, they also offer free shipping with Priority Mail on eBay.